Refund policy

RETURNS POLICY

Effective Date: 05/01/2026 Last Updated: 05/18/2026

GodBless250 stands behind every product we make. We want you to love what you wear. This policy explains exactly how returns, exchanges, and our quality guarantee work — without surprises.

1. The Short Version

  • 30-day return window on unworn items in original condition
  • 7% restocking fee applies to all returns
  • Customer pays return shipping unless the item is defective or we made an error
  • Free size exchanges within 30 days for unworn items
  • Defective items replaced free within 14 days of delivery — no return required
  • No returns on washed, worn, or altered items
  • Final sale items (Vault drops, limited editions, sale items, custom orders) cannot be returned

The detailed terms below govern. If anything in the short version conflicts with the detailed terms, the detailed terms control.

2. Standard Return Window

You may return eligible items within 30 calendar days from the date your order is delivered (per the carrier's tracking confirmation, not from order date). Items received after the 30-day window will not be accepted and will be returned to sender at the customer's expense, or held at our facility for 30 days before being donated.

3. Eligibility Requirements

To qualify for a refund, returned items must meet all of the following conditions:

  • Unworn. Items must not have been worn outside, washed, or used in any way. We inspect every return for signs of wear including but not limited to: deodorant marks, body oils, perfume or cologne residue, makeup, food or drink stains, pet hair, smoke odor, alterations, missing tags, or any visible signs the item has been used.
  • Unwashed. Items must not have been laundered. Washing voids return eligibility regardless of condition.
  • Original condition. The item must be in the same condition you received it, with original tags attached and original packaging materials included where applicable.
  • No alterations. Items that have been altered (hemmed, screen-printed over, embellished, dyed, modified) are not returnable.
  • Within the 30-day window. See Section 2.

We reserve the sole and exclusive right to determine whether returned items meet these conditions. Items that do not meet eligibility requirements will be returned to the customer at the customer's expense, or, if return shipping is not paid within 30 days of our notification, the items may be donated or disposed of at our discretion with no refund issued.

4. Items That Cannot Be Returned (Final Sale)

The following are final sale and cannot be returned, exchanged, or refunded under any circumstances except in cases of manufacturing defect (see Section 8):

  • Items from "The Vault" collection and any other limited edition or numbered drops
  • Items marked as "Final Sale," "Last Chance," "Clearance," or sold at discounts of 30% or greater
  • Items purchased with promotional codes labeled "final sale"
  • Custom orders, personalized items, and bulk orders with custom add-ons
  • Wholesale orders (governed by separate wholesale terms)
  • Gift cards and digital products
  • Free items received as part of promotions or bundles
  • Items returned outside the 30-day window
  • Items not eligible per Section 3

5. How to Initiate a Return

Email hello@godbless250.com with the subject line "Return Request" and include:

  1. Your order number
  2. The item(s) you wish to return and quantity of each
  3. Your reason for return (for our quality tracking — does not affect eligibility)
  4. Whether you want a refund or a store credit (store credit issued at 100% of item value, no restocking fee, see Section 7)

We will respond within 2 business days with return authorization, a unique Return Merchandise Authorization (RMA) number, and detailed return shipping instructions.

Important: Returns received without an RMA number cannot be processed and will be returned to sender at the customer's expense. Do not ship items back to us before receiving return authorization.

6. Return Shipping

Standard returns: The customer is responsible for return shipping costs. We recommend using a trackable shipping method with insurance — we are not responsible for items lost, damaged, or undelivered in return transit before they reach our facility.

Defective items: We pay return shipping for defective items (see Section 8).

Size exchanges: We pay return shipping for size exchanges of unworn items (see Section 9).

Wrong item shipped by us: We pay return shipping if we shipped the wrong item due to our error.

Items must be packaged securely to prevent damage in transit. Returns received damaged due to inadequate packaging may be denied or subject to additional fees.

7. Refunds

Once we receive your return and confirm it meets eligibility requirements:

  • Standard refunds are issued to your original payment method, minus the 7% restocking fee and any applicable return shipping charges
  • Store credit refunds are issued at 100% of the item value with no restocking fee, and can be used for future purchases on godbless250.com
  • Processing time: Refunds are processed within 1-2 business days of receiving your return. Your bank or card issuer may take an additional 3-10 business days to display the credit
  • Original shipping costs are non-refundable except in cases where we made an error or shipped a defective item
  • Free shipping orders: If your original order qualified for free shipping ($75+) and your return brings the order subtotal below $75, the original shipping cost we waived ($6.95) will be deducted from your refund

We reserve the right to refuse refunds for items returned outside the 30-day window, returned without an RMA, or returned in non-eligible condition.

8. Defective or Damaged Items (Our Quality Guarantee)

If your item arrives with a manufacturing defect (print errors, fabric flaws, construction defects) or damage from shipping, we will replace it free of charge, no return required.

To request a defective item replacement:

  1. Email hello@godbless250.com within 14 days of delivery with the subject line "Defective Item"
  2. Include your order number
  3. Attach clear photos showing:
    • The defect or damage in detail
    • The full item laid flat
    • The original packaging if shipping-related damage

We will respond within 2 business days. Approved defective items will be replaced free of charge and shipped via standard shipping within 2 business days of approval. No return shipment required — keep, donate, or dispose of the defective item.

Defective claims after 14 days from delivery are not eligible for free replacement. Normal wear and tear from use is not considered a defect. Print fading from extended use, dye transfer from washing with other items, shrinkage from improper laundering, and similar issues caused by use rather than manufacturing are not eligible.

9. Size Exchanges

We offer free size exchanges on unworn items within the 30-day return window.

To request a size exchange:

  1. Email hello@godbless250.com with the subject line "Size Exchange"
  2. Include your order number, the item you want to exchange, and the new size you need
  3. We will send a prepaid return shipping label and ship the new size as soon as the return is scanned into the mail by USPS or UPS

Size exchange conditions:

  • Limited to one exchange per item
  • Item must meet all eligibility requirements in Section 3
  • Subject to inventory availability of the new size — if the requested size is out of stock, we'll offer a store credit or a refund (no restocking fee)
  • Exchanges across different products or designs are not size exchanges — they are returns + new purchases and follow standard return policy

10. International Orders

GodBless250 currently ships only within the United States (all 50 states plus military APO/FPO addresses). International orders are not accepted at this time. If you receive an order shipped internationally through a third-party freight forwarder, our returns policy does not extend to those shipments — once the item leaves the freight forwarder's US facility, it is no longer within our return jurisdiction.

11. The 7% Restocking Fee — Why It Exists

We charge a 7% restocking fee on standard returns. This fee covers:

  • Processing and inspection labor for returned items
  • Repackaging materials
  • The portion of items that fail inspection and cannot be resold
  • Payment processing fees that are not refunded to us by Stripe or Shopify Payments when refunds are issued

The restocking fee allows us to keep our prices competitive and maintain free shipping at $75+. Without it, those costs would be baked into every product's price, raising costs for the customers who keep their orders.

The restocking fee does not apply to:

  • Defective item replacements
  • Size exchanges
  • Items shipped in error by us
  • Store credit refunds (we waive it as an incentive to keep the value within our store)

12. Gifts and Gift Returns

If you received a GodBless250 item as a gift, you can return it for store credit only, at 100% of the item's value (no restocking fee). The original purchaser will not be notified of the return.

To process a gift return, email hello@godbless250.com with:

  • The order number (if known) or the original purchaser's name and email
  • The item(s) being returned

Gift returns must still meet all eligibility requirements in Section 3 and the 30-day window in Section 2.

13. Bulk Orders

Bulk orders (10+ units, custom orders processed via bulk@godbless250.com) are subject to a separate returns policy due to their custom and high-volume nature. Specifically:

  • All bulk orders are final sale once production has begun
  • Approved proofs are binding — once you approve the digital proof, the order cannot be canceled or returned for non-defect reasons
  • Defective bulk items are still covered by Section 8 of this policy on a per-item basis (we will replace the defective items, not the entire order)
  • Wrong-size bulk shipments caused by customer-provided incorrect sizing information are not eligible for return or exchange

Full bulk order terms are provided in your bulk order confirmation email before order placement.

14. Wholesale Orders

Wholesale orders are governed by the separate Wholesale Terms and Conditions provided to wholesale partners at account opening. This consumer returns policy does not apply to wholesale partners.

15. Return Abuse and Excessive Returns

We monitor return patterns and reserve the right to refuse future orders from accounts that:

  • Exhibit patterns of "wardrobing" (wearing items and returning them after use)
  • Have a return rate exceeding 50% of total order value across a rolling 12-month period
  • Submit fraudulent defect claims
  • Return items in significantly different condition than shipped
  • Demonstrate other patterns we determine in our sole discretion to constitute return abuse

Accounts flagged for abuse may have their return eligibility revoked, their orders refused, or their accounts banned from future purchases at our discretion. Such actions do not affect refunds for orders shipped before the determination.

16. Chargebacks and Disputes

If you have an issue with your order, contact us first at hello@godbless250.com. We respond to all customer service inquiries within 2 business hours during business hours and resolve nearly all issues directly.

Filing a chargeback or payment dispute without first contacting us is not necessary and creates unnecessary administrative burden. Customers who file chargebacks for disputes that could have been resolved through normal customer service channels may be banned from future purchases at our discretion. We comply fully with all chargeback investigations and dispute proceedings, but customers should be aware that:

  • We document all order communications, photographs, and tracking data
  • We will provide all relevant evidence to your card issuer and to the chargeback adjudication body
  • Customers who chargeback in bad faith may be reported to chargeback fraud databases that affect future merchant relationships

17. Force Majeure and Carrier Issues

GodBless250 is not responsible for shipping delays, lost packages, or damaged shipments caused by:

  • USPS, UPS, FedEx, or other carrier delays, errors, or service interruptions
  • Weather events, natural disasters, or acts of God
  • Strikes, labor disputes, or supply chain disruptions
  • Government actions, customs delays (for APO/FPO), or regulatory holds
  • Incorrect or undeliverable addresses provided by the customer at checkout
  • Theft or non-delivery from a confirmed delivery location

If your package shows "delivered" per carrier tracking but you have not received it, we recommend:

  1. Checking with neighbors and household members
  2. Waiting 24-48 hours (occasionally carriers mark packages delivered prematurely)
  3. Contacting the carrier directly to file a missing package report
  4. Filing a police report if you suspect theft

We will assist in carrier investigations on a goodwill basis but are not required to refund or replace packages confirmed delivered by the carrier.

18. Changes to This Policy

GodBless250 reserves the right to modify this returns policy at any time. Changes will be effective when posted on our website. The policy in effect at the time of your order applies to that order. We recommend reviewing this policy each time you place an order.

19. Contact

Questions about returns? Email hello@godbless250.com. Real human response within 2 business hours during business hours (Monday-Friday, 9am-5pm Eastern). We're here to help.

20. Legal

This returns policy is governed by the laws of the State ofFlorida, without regard to conflict of laws principles. Any disputes arising from this policy or your purchase will be resolved through binding arbitration in Bay County, Florida, under the rules of the American Arbitration Association, except where prohibited by applicable consumer protection law. By placing an order with GodBless250, you agree to these terms.

GodBless250 is operated by LJ Global Inc, a Tennessee corporation, with its principal place of business at Panama City Beach, FL 32413.